Refund & Cancellation Policy
At ShopOneNet, we strive to ensure your satisfaction with every purchase. Please review our policy below:
Return Eligibility
- Items must be unused, in original packaging, and accompanied by proof of purchase.
- Returns must be initiated within 7 days of delivery.
Return Process
- Contact our customer service at [Insert Email] or [Insert Phone Number] to initiate a return.
- Fill out the return form provided by our team.
- Ship the item back to us using the instructions provided.
Refunds
- Once we receive and inspect the returned item, refunds will be processed within 7-10 business days to the original payment method.
Order Cancellations
- Orders can be canceled within 24 hours of placement by contacting our customer service.
Non-Returnable Items
- Due to hygiene reasons, certain items like earphones may not be eligible for return.
Contact Us
For any questions or concerns, please reach out to our customer service team:
- Email: safaenterprises.ir@gmail.com
- Phone: +919004317664