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Refund & Cancellation Policy


Refund & Cancellation Policy

At ShopOneNet, we strive to ensure your satisfaction with every purchase. Please review our policy below:

Return Eligibility

  • Items must be unused, in original packaging, and accompanied by proof of purchase.

  • Returns must be initiated within 7 days of delivery.

Return Process

  1. Contact our customer service at [Insert Email] or [Insert Phone Number] to initiate a return.

  2. Fill out the return form provided by our team.

  3. Ship the item back to us using the instructions provided.

Refunds

  • Once we receive and inspect the returned item, refunds will be processed within 7-10 business days to the original payment method.

Order Cancellations

  • Orders can be canceled within 24 hours of placement by contacting our customer service.

Non-Returnable Items

  • Due to hygiene reasons, certain items like earphones may not be eligible for return.

Contact Us

For any questions or concerns, please reach out to our customer service team:

  • Email: safaenterprises.ir@gmail.com

  • Phone: +919004317664