Terms and Conditions
Welcome to ShopOneNet! These terms and conditions govern your use of our website and services. By accessing or using our website, you agree to comply with the following terms:
Use of Website
You agree to use our website in accordance with applicable laws and regulations. We reserve the right to modify or discontinue the services at any time without notice.Product Information
We strive to provide accurate product information, but there may be slight discrepancies in terms of pricing, availability, or product description. Prices and availability are subject to change without notice.Order Processing and Shipment
Once your order is placed, we process it for shipment. You will receive an email confirming your order. We strive to ensure that all orders are shipped promptly and securely.Refund and Returns
We accept returns and issue refunds based on our Return & Refund Policy. Please refer to the specific terms for returns.
Payment Options
We accept the following modes of payment:
Debit/Credit Cards/Net Banking of All Major Banks
We accept payments made using Visa, MasterCard, American Express, and other major debit/credit cards.NEFT/RTGS
Bank transfers can be made via NEFT or RTGS.
Credit Card Payments
We accept payments made using Visa, MasterCard, and American Express credit cards. To pay using your credit card at checkout, you will need the following details:
Card Number
Expiry Date
Three-Digit CVV Number (found on the backside of your card)
Once you enter this information, you will be redirected to your bank’s page for entering the online 3D Secure password.
Debit Card Payments
We accept payments made using Visa, MasterCard, and Maestro debit cards. To pay using your debit card at checkout, you will need:
Card Number
Expiry Date (optional for Maestro cards)
Three-Digit CVV Number (optional for Maestro cards)
You will then be redirected to your bank’s secure page to enter your online password (issued by your bank) to complete the payment.
Transaction Security
Your online transaction on ShopOneNet is secure with the highest levels of transaction security available on the internet. We use PayU as a payment gateway to securely transmit your card information to the respective banks for payment processing.
All credit and debit card payments on ShopOneNet are processed through secure, trusted payment gateways managed by leading banks. Banks now use 3D Secure password services for online transactions, providing an additional layer of security through identity verification.
3D Secure Password
The 3D Secure password is a service implemented by Visa and MasterCard in partnership with card-issuing banks under the “Verified by Visa” and “Mastercard SecureCode” services, respectively. This password adds an additional layer of security by verifying your identity for online credit/debit card transactions. It is created by you and known only to you, ensuring that only you can use your card for online purchases.
Fraud Detection and Resolution
We take fraud detection seriously and monitor transactions continuously for suspicious activity. If a potentially fraudulent transaction is flagged, we may request identity documents from you to ensure that the purchase was made by a genuine cardholder.
In rare cases where fraud cannot be ruled out, the transaction may be held on hold, and the customer will be asked to provide identity documents for verification.
Transaction Issues
If your payment fails or there is any issue with the transaction, please retry the payment ensuring that all details are correct (account details, billing address, password for net banking, etc.). Should your account be debited after a payment failure, the funds are usually rolled back to your account within 7 business days.
If you face any issues, please contact us via email at shoponenet.safa@gmail.com or call us at +91 9004317664 between 11:00 AM and 8:00 PM (Monday to Saturday).
We apologize for any inconvenience caused and assure you that we are here to resolve any issues promptly.
Contact Information
For any inquiries or issues regarding payments, please reach out to us via the following:
Email: shoponenet.safa@gmail.com
Phone: +91 9004317664
Business Hours: Monday to Saturday, 11:00 AM - 8:00 PM